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    FAQs

    Purchasing

    Whom should I contact to place an order?
    Please contact Inside Sales Manager This e-mail address is being protected from spambots. You need JavaScript enabled to view it or tel. 410-238-6000 Ext. 14.
    How can I purchase directly?
    If we are not able to set up purchasing through your preferred distributors, we will be happy to service you directly. Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Vice President of Foodservice or This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Vice President of Specialty Markets and they will be happy to assist you.

    Coming December 2011: We will be available through DOT Foods.  You can also purchase all True products at www.truelemonstore.com.
    Do you offer merchandising pieces such as table tents, posters, dispensers, etc.?
    Yes, True Citrus offers a full line of marketing tools including tabletop caddies, table tents, beverage station wedge dispensers, posters and much more. For a complete list and samples please contact Inside Sales Manager, Kerri McLaughlin at This e-mail address is being protected from spambots. You need JavaScript enabled to view it  or tel. 410.238.6000 Ext. 14.
    What are the distributor item codes?
    For a complete list of distributors and their item codes, please click here.

    If a distibutor is not listed in your area, please contact Inside Sales Manager This e-mail address is being protected from spambots. You need JavaScript enabled to view it , tel. 410.238.6000 Ext. 14.
    What products & pack sizes do you carry?
    True Citrus products come in the following pack sizes:
    True Lemon and True Lime Juice Mix (10/100g Pouch)  
    True Lemon and True Lime 500ct  Portion-controlled packets for table-top caddies and beverage stations. TrueLemon_500ct
    True Lemon, True Lime, and True Orange 100ct Dispenser Boxes For office refreshment areas (9 boxes/case).  
    True Lemon and True Lime 10.7oz Foodservice Shakers For back-of-house cooking baking & seasoning (2 shakers/case).  
    True Lemon, True Lime and  True Orange 5lb Canisters For large scale cooking baking & seasoning (2 canisters/case).  
    True Lemon, True Lime and  True Orange 40lb Bag For large scale cooking baking & seasoning. (1bag/case).  No image available. 

    For large quantity special blends/propriety blends, please contact Kerri Mclaughlin for details and/or questions.
    What is the price of your products?
    True Lemon’s price may vary slightly based on the distributor. However, all True products cost just pennies per serving.
    What foodservice distributors carry your products?
    True Lemon is currently available through these foodservice distributors. We would be happy to contact your representative if your local distributor is not on this list.Please contact Pat Chase, Vice President of Foodservice.
    What office refreshment distributors carry your products?
    True Lemon is currently available through these office refreshment and vending distributors.  We would be happy to contact your representative if your local distributor is not on this list. Please contact Ryan Svehla, Vice President of Specialty Markets. 

    About True Lemon

    How is True Lemon made?
    A. True Lemon starts in the grove with fresh lemons selected for their superior flavor. We then cold-press and crystallize the lemons which locks in their flavor at the peak of freshness. Because of this, we believe True Lemon tastes better than any lemon you can find in the store: fresh, frozen or bottled juice.
    What does "cold-pressed and crystallized" mean?
    "Cold-pressed" means that the lemons were pressed without using heat so the optimal flavor would be maintained. "Crystallized" means that the lemon oils and juices that are extracted during the cold-pressing process are then crystallized to capture their taste at the peak of freshness.
    Does True Lemon have the same properties as a fresh lemon?
    True Lemon has the same properties as a fresh lemon because True Lemon is made from fresh lemon juices and oils. True Lemon behaves almost identically to fresh lemon juice when using in water, drinks, beverages and when using in recipes. Our new Juice Mix actually has the same pH of 2.3 as a fresh lemon! 
    What is True Lemon made from?
    True Lemon's ingredients are the same as found in a lemon: Citric Acid, Lemon Juice, Lemon Oil and Ascorbic Acid (Vitamin C).To view the ingredients of True Lemon, click here
    Are True products natural? Do they have artificial sweeteners?
    All True products are 100% natural with no artificial ingredients or sweeteners, preservatives,sodium or gluten. To view the nutritional information of True Lemon, click here.
    How long does True Lemon last?
    All True products have a shelf life of two years if unopened. Once you open a packet, the shelf life is only a couple of days. The shelf life for True Lemon and True Lime shakers is also two years unopened. Once opened, it's about six months.
    Why would foodservice operators use True Lemon instead of bottled lemon juice or lemon juice packets?
    True Lemon provides clear advantages over lemon juice packets including:
    • Provides consistent, fresh-squeezed lemon taste
    • Made from 100% natural ingredients including lemon oils and juices
    • Meets the needs of all patient groups:0 calorie, 0g carbs,0g sugars and no artificial sweeteners, no sodium, gluten or preservatives
    • Contains 25% of an adult's daily Vitamin C requirements
    • Easy to open or mix
    • Shelf stable, two year shelf life unopened
    Why would foodservice operators use True Lemon instead of fresh lemons?
    David Schleider, who spent three years creating and perfecting True Lemon, is a chef by training and a long time lemon-lover. However, David found that he was often frustrated with lemons: they are inconsistent in taste, messy to use, spoil easy and inconvenient. And from a chef's point of view, they are labor-intensive and David often wanted the taste of fresh lemons without adding unnecessary liquid. David believed other people had to be equally frustrated with lemons and he believed he could do what no one else had done up to that point: find a way to duplicate authentic, fresh-squeezed lemon taste but in a crystallized, shelf-stable manner that was convenient to use any time, anywhere. And, after a lot of hard work and long nights, David did just that. True Lemon is now being used by consumers and foodservice operations alike. In foodservice operations, True Lemon's advantages over fresh lemons are many:
    • Provides 100% natural fresh-squeezed taste conveniently
    • No labor, waste or mess
    • Cost savings over fresh lemons
    • Consistent taste
    • Consistent pricing
    • Always neat and clean for customers
    • Shelf-stable
    • Easy to use in recipes and for seasoning
    We think if you try True Lemon, you'll taste for yourself why True Lemon is a fabulous alternative to fresh lemons.

    Health

    Can patients on a low-sodium diet use True products?
    Absolutely! True products are a great addition to a low-sodium diet because they can flavor food without adding any sodium. Also, adding True products to water is a great alternative to soda and artificially sweetened soda and drinks which often contain sodium in them.
    Can patients with diabetes use True products?
    Yes, True Lemon, True Lime and True Orange are great options for people with diabetes since they have 0 calories and, with 0g carbs, they are an insufficient source of carbohydrates. Many diabetes educators and nutritionists recommend True products to their patients and clients with diabetes. For those who want to flavor their water without turning it into a sweetened drink, True Lemon, True Lime and True Orange are a great way to flavor water without adding any sweeteners. For those who do like low calorie powdered drink mixes, True Lemonade and True Raspberry Lemonade are fabulous options since they taste like old-fashioned lemonade and, unlike many of the popular powdered drink mixes, are 100% all-natural since they are sweetened with stevia products. Further, for people with diabetes who also have high blood pressure, True Lemon and True Lime are a great way to enhance foods' flavor without adding salt. As always, if you have any specific questions regarding adding True products to your diabetes management plan, we recommend speaking to your staff dietitian.
    Is True Lemon considered an anti-oxidant?
    Each serving of a True product has Vitamin C in it and Vitamin C is considered to be an important anti-oxidant. As an anti-oxidant, Vitamin C protects against cell damage by guarding cells from reactions with free radicals which, in turn, helps to protect your body against infection, keeps your gums healthy, and helps maintain a strong immune system.
    Do True products contain potassium?
    A serving of True Lemon, True Lime or True Orange contains less than 0.25 milligrams of potassium, so a very small amount.
    Do any of your products contain any mono-sodium glutamate and/or free glutamic acid?
    True products do not contain any mono-sodium glutamate or glutamic acid.
    Are True products gluten free?
    All of our True products are gluten free and, in fact, many support groups for those with Celiac disease use True products regularly.
    How many carbs does a packet of True Lemon have?
    A packet of True Lemon, True Lime or True Orange has less than 1 gram of carbohydrates per packet.
    How many calories does a packet of True Lemon have?
    A packet of True Lemon, True Lime or True Orange has 0 calories. A serving of True Lemonade and True Raspberry Lemonade has 5 calories per serving.
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    About True Citrus

    At True Citrus, our goal is to meet the needs of our customers by creating innovative, high quality food products that offer excellent taste and convenience while complementing a healthy diet and providing value for our customers.

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